Terms of Service

Last updated: June 2026

1. About these terms

These Terms govern your use of MacroMinds — our website, web app, and companion mobile experience (together, the "Platform"). By using MacroMinds you agree to these Terms. If you do not agree, do not use the Platform.

MacroMinds serves two kinds of users: gyms (owners, staff, and coaches who run a gym on the Platform) and members (athletes who train at those gyms). Gyms that partner with us are also subject to a separate Gym Partner Agreement; where that agreement and these Terms conflict for a gym, the Gym Partner Agreement controls.

2. Who can use MacroMinds

You must be at least 18 years old to use MacroMinds. By using it, you represent that you are at least 18 and have the legal capacity to accept these Terms. Gyms are responsible for ensuring that members they enroll are at least 18. MacroMinds is not intended for, and should not be used by, anyone under 18.

3. Accounts and security

You are responsible for the security of your account credentials and for activity under your account. Provide accurate information and keep it current. Notify us immediately at contact@macrominds.io if you suspect unauthorized access.

4. Your gym relationship

When you join a gym on MacroMinds, that gym controls aspects of your experience — programming, classes, your membership and pricing, and which features are available to you. Your gym's owner, staff, and coaches can access data needed to coach you, as described in our Privacy Policy. We provide the software; your gym runs its program on it.

5. Subscriptions, billing, and the platform fee

Membership pricing is set by your gym, not by MacroMinds. When you subscribe to a gym's plan, you are billed the amount your gym sets, on the interval it chooses, and any free trial it offers. MacroMinds charges participating gyms a platform fee calculated as a percentage of member subscription revenue; that fee is between us and the gym and does not add a separate charge to you.

You can cancel a subscription as described in the app. Unless your gym's stated policy or applicable law provides otherwise, payments are non-refundable for partial periods, and you keep access through the end of the period you've paid for. Your gym sets its own refund policy for the membership it sells.

6. Payments and Stripe

Payments are processed by Stripe. Card details are entered directly with Stripe and are never stored on our systems. For member subscriptions, MacroMinds operates as the merchant of record and remits the gym's share to the gym through Stripe Connect; refunds, chargebacks, and disputes are handled in accordance with our agreements with the gym and Stripe's terms. Your use of Stripe-powered payments is also subject to Stripe's terms and privacy policy.

7. Your content

You retain rights to the content you create — workout results, meal logs, photos, posts, and messages. By posting, you grant MacroMinds a limited, non-exclusive license to host, store, and display your content to the people who would normally see it (your gym, its staff, your community, your followers, or conversation participants) so that we can provide the Platform. We don't claim ownership of your content or personal data.

8. Member photos in gym marketing

Gyms can use the Platform's tools, including AI image generation, to create marketing material that may feature a member's photo and name. If you are a gym, you are responsible for obtaining each member's consent before using their image or likeness in marketing, and for complying with all applicable rights-of-publicity and image laws. If you are a member and do not want your image used this way, tell your gym and contact us.

9. Acceptable use

You agree not to:

  • Use the Platform for any illegal purpose
  • Harass, abuse, or harm other users
  • Attempt to gain unauthorized access to any part of the Platform or other users' data
  • Interfere with the proper operation of the service
  • Post content that is illegal, harmful, or violates others' rights
  • Scrape or collect data from the Platform without permission

10. AI features

AI insights, reports, macro targets, parsed workouts, and generated images are produced with the help of third-party AI providers and are for informational purposes only. They can be inaccurate and should not replace professional medical, nutritional, or coaching advice. Always consult appropriate professionals for health decisions.

11. Health and medical disclaimer

MacroMinds is not medical software and does not provide medical advice. Consult a licensed physician before starting any nutrition or exercise program. Macro targets, weight goals, and workout recommendations in the app are informational only and are used at your own risk.

12. Third-party services

The Platform relies on third-party providers (including Supabase, Stripe, Anthropic, Google, PostHog, Expo, and Vercel) to function. Your use of the Platform may also be subject to those providers' terms. We are not responsible for third-party services we don't control.

13. Account deletion and your data

You can export a copy of your data, or permanently delete your account and data, directly from the app (Profile → Edit Profile). If your account owns, staffs, or coaches a gym, deletion is handled with our support team so the gym's data can be transferred first — email contact@macrominds.io. How we retain and delete data, and the limits on deletion (such as payment records), are described in our Privacy Policy.

14. Termination

We may suspend or terminate accounts that violate these Terms, with or without notice. You can stop using the Platform at any time and request deletion as described above.

15. Disclaimers

The Platform is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, or that AI outputs will be accurate.

16. Limitation of liability

To the maximum extent permitted by law, MacroMinds is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data loss, or service interruptions, arising from your use of the Platform. Our total liability for any claim is limited to the amount you paid us (if any) in the 12 months before the claim.

17. Indemnification

You agree to indemnify and hold MacroMinds harmless from claims arising out of your misuse of the Platform, your content, or your violation of these Terms or others' rights — including, for gyms, claims relating to members you enroll or member images you use in marketing.

18. Governing law and disputes

These Terms are governed by the laws of the State of [jurisdiction to be set], without regard to conflict-of-laws rules. The parties submit to the courts located there for any dispute, to the extent permitted by applicable law.

19. Changes

We may modify these Terms. Significant changes will be communicated by email or in-app notice. Continued use after changes constitutes acceptance of the updated Terms.

20. Contact